VM0 - Notice history

Web Page - Operational

100% - uptime
Feb 2026 · 99.98%Mar · 99.83%Apr · 99.87%
Feb 2026
Mar 2026
Apr 2026

Runner - Operational

97% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 89.87%
Feb 2026
Mar 2026
Apr 2026

API Service - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 99.92%Apr · 100.0%
Feb 2026
Mar 2026
Apr 2026

Storage - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 100.0%
Feb 2026
Mar 2026
Apr 2026

Connector - Operational

100% - uptime
Feb 2026 · 100.0%Mar · 100.0%Apr · 99.99%
Feb 2026
Mar 2026
Apr 2026

Notice history

Apr 2026

Mar 2026

Feb 2026

The platform.vm0.ai cannot be opened.
  • Postmortem
    Postmortem

    This incident was caused by a code refactoring that consolidated references to CLERK_PUBLISHABLE_KEY across several web sites. However, due to an oversight in omitting the variable name in the deployment script, the platform failed to locate the legacy CLERK_PUBLISHABLE_KEY in the production environment, resulting in page failures and inability to use platform.vm0.ai.

    The related API services and container services were not affected.

    The follow-up remediation plan primarily includes attempting to validate required environment variables during the build phase to prevent problematic code from being deployed. Additionally, introducing e2e testing for platform.vm0.ai to ensure the happy path workflow functions normally.

  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We determined that the issue originated from a recent deployment of the platform frontend code.

  • Investigating
    Investigating
    We are currently investigating this incident.

Feb 2026 to Apr 2026

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