VM0 - We are currently experiencing some issues accessing DeepSeek models – Incident details

All systems operational

We are currently experiencing some issues accessing DeepSeek models

Resolved
Partial outage 30 %
Started 25 days agoLasted about 1 hour

Affected

API Service

Degraded performance from 9:11 AM to 9:38 AM, Partial outage from 9:38 AM to 10:37 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have discovered that this incident appears to be related to a compatibility issue between the latest version of Claude Code and DeepSeek. We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident. You can select a different model in a new chat to continue your work.