VM0 - The website is not allowing users to log in normally. – Incident details
All systems operational
The website is not allowing users to log in normally.
Resolved
Major outage
Started about 2 months agoLasted 38 minutes
Affected
Web Page
Major outage from 5:52 AM to 6:30 AM
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
We implemented a fix and are currently monitoring the result.
Identified
Identified
The issue originated with the most recent security update.
Update
Update
When opening the login page, a blank screen is displayed. Since the username and password fields are not visible, users are unable to complete the login process.
